Privacy Policy

Last updated December 16, 2023

PRIVACY POLICY

Last updated December 16, 2023

This privacy notice for KTM Exteriors & Recycling, LLC ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at http://www.ktmroofingboston.com, or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at tara@ktmexteriors.com.

SUMMARY OF KEY POINTS

This summary summarizes our privacy notice, but you can learn more by clicking the link below each key point or using our table of contents to find the section you want.

What personal information do we process? We process what personal data? We may process personal information based on your interactions with us and the Services, your choices, and the products and features you use. Explore the personal information you disclose to us.

Is sensitive personal data processed? We do not handle sensitive data.

Do we receive any information from third parties? We do not receive any information from third parties.

We process your data how? We use your information to provide, improve, and administer our Services, communicate with you, prevent security and fraud, and comply with the law. We may use your data for other purposes with your consent. We only use your data legally. Learn about how we process your information.

When do we share personal data with whom and when? Sometimes we share information with third parties. Discover when and who we share your data with.

Your rights? Location-specific privacy laws may grant personal information rights. Learn your privacy rights.

How do you exercise rights? Contacting us or submitting a data subject access request is the easiest to exercise your rights. Any request will be processed according to data protection laws.

Learn more about how we use collected data. Read the privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. HOW LONG DO WE KEEP YOUR INFORMATION?

6. DO WE COLLECT INFORMATION FROM MINORS?

7. WHAT ARE YOUR PRIVACY RIGHTS?

8. CONTROLS FOR DO-NOT-TRACK FEATURES

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

10. DO WE MAKE UPDATES TO THIS NOTICE?

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us..

When you contact us, participate in Services activities, or express an interest in learning more about us or our products and Services, we collect your personal information.

Personal Information Provided by You. We collect personal information based on your interactions with us and the Services, your choices, and the products and features you use. Personal information we collect may include:

names

email addresses

phone numbers

mailing addresses

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect information when you visit, use, or navigate the Services. This information does not identify you but may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, how and when you use our Services and other technical information. This information is mostly needed for Service security, operation, and internal analytics and reporting.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Our servers automatically log service-related, diagnostic, usage, and performance data when you use our Services. Your IP address, device information, browser type, settings, and activity in the Services (such as date/time stamps, pages and files viewed, searches, and other actions you take, such as which features you use), device event information, and hardware settings may be included in this log data.

Device Data. We collect data on your computer, phone, tablet, or other Services-accessing device. Your device may store your IP address (or proxy server), device and application IDs, location, browser type, hardware model, ISP/mobile carrier, operating system, and system configuration.

Location Data. We collect your device's specific or approximate location. Device type and settings determine how much data we collect when you use the Services. Geolocation data from your IP address may be collected using GPS and other technologies. Disabling your device's Location setting or refusing access prevents us from collecting this data. You may not use some Services if you opt-out.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: Your information is used to provide, improve, and administer our Services, communicate with you, prevent security and fraud, and comply with the law. We may use your data for other purposes with your consent.

We process your personal data for various reasons based on your Service usage, including:

Support user services. Your data may be used to provide the service.

Answer/support user questions. Your information may be used to answer questions and resolve service issues.

Fulfillment and management. Your data may be used for service orders, payments, returns, and exchanges.

Get feedback. We may contact you about our Services and request feedback.

Advertise to you. Your personal information may be used for marketing if your preferences allow. Unsubscribe from our marketing emails anytime. Refer to "WHAT ARE YOUR PRIVACY RIGHTS?" below.

Give testimonials. Personal information may be in Service testimonials.

Assess and improve our products, services, marketing, and customer experience. We may process your information to identify usage trends, evaluate promotional campaigns, and improve our Services, products, marketing, and your experience.

Assess our marketing and promotion. We may customize marketing and promotional campaigns using your data.

To meet legal requirements. We may process your data to comply with legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: In certain situations, we may share information with the following third parties.

We may share your personal information in these situations:

Business Transfers. We may share or transfer your information during merger, asset sale, financing, or acquisition negotiations.

When we use Google Maps Platform APIs. With Google Maps Platform APIs. Google Maps Platform APIs like Maps and Places may receive your data. Google Maps Platform APIs provide location data. Email and other data are included. The previous section "HOW DO WE PROCESS YOUR INFORMATION?" lists all our information uses. Cookies and device data are stored and accessed using Google Maps Platform APIs. EU/UK residents should read our Cookie Notice.

Business Partners. Our business partners may use your data to promote products and services.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may collect and store your data using cookies and other tracking technologies.

Cookies, web beacons, and pixels may be used to access or store information. Our Cookie Notice explains how we use such technologies and how you can refuse cookies.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information as long as needed to fulfill this privacy notice's purposes unless required by law.

We will only keep your personal information for the purposes stated in this privacy notice unless required or permitted by law (such as tax, accounting, or other legal requirements).

If we no longer need your personal information for business purposes, we will delete or anonymize it, or if it is in backup archives, we will securely store and isolate it until deletion.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: For children under 18, data collection and marketing are not our intentions.

For children under 18 data, collection and marketing are not our goals. You consent to a minor's use of the Services and represent that you are 18 or responsible for them. We will deactivate the account and reasonably delete personal data from under-18 users if we find it. Email tara@ktmexteriors.com if you find any data we collected from children under 18.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Review, change, or cancel your account anytime.

Withdrawing your consent: Your express or implied consent to our processing of your personal information can be withdrawn at any time, depending on the law. Contact us using "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" to withdraw your consent at any time.

The lawfulness of the processing before its withdrawal or, when applicable, the processing of your personal information for lawful purposes other than consent will not be affected.

Opting out of marketing and promotional communications: Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in our emails, replying "STOP" or "UNSUBSCRIBE" to our SMS messages, or contacting us as described in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" Be removed from marketing lists. We may still send you non-marketing messages to manage your account, respond to service requests, etc.

Cookies and similar technologies: Most browsers accept cookies by default. Browsers can usually reject or remove cookies. Remove or reject cookies may affect Service features.

Email tara@ktmexteriors.com with any privacy questions or comments.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

The "DNT" feature in most web browsers, mobile operating systems, and mobile apps lets you opt out of tracking your online browsing activity. DNT signal recognition and implementation technology is unstandardized. We do not respond to DNT browser signals or other mechanisms that automatically indicate your preference not to be tracked online. This privacy notice will be updated if a new online tracking standard is adopted.

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of Connecticut, you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

CategoryExamplesCollected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

YES

B. Protected classification characteristics under state or federal law

Gender and date of birth

C. Commercial information

Transaction information, purchase history, financial details, and payment information

D. Biometric information

Fingerprints and voiceprints

E. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

F. Geolocation data

Device location

G. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

H. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

I. Education Information

Student records and directory information

J. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

K. Sensitive personal Information

We will use and retain the collected personal information as needed to provide the Services or for:

Category A - until the user unsubscribes

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;

Participation in customer surveys or contests; and

Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

How do we use your personal information? See "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

Under a written contract, we may share your personal information with service providers. "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" explains how we share it.

Internal business purposes like technological development and demonstration research may use your personal information. This is not "selling" your data.

We have not sold, shared, or disclosed personal data for commercial purposes in the past year. Information about website visitors, users, and other consumers will not be sold or shared.

Connecticut Residents

This section is for Connecticut residents only. Rights under the CTDPA are below. Legal reasons may prevent us from granting your request.

Right to know if we're processing your data
Right to personal data access
Right to correct personal data errors
Personal data deletion request
Rights to access and copy your personal data shared with us
Right to opt out of personal data processing for targeted advertising, data sales, or profiling to support legal or similarly significant decisions ("profiling").

To exercise these rights, email tara@ktmexteriors.com or request data subject access.

Email tara@ktmexteriors.com to appeal a denied request. Within 60 days, we will write to you about our appeal decisions and their reasons.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may revise this privacy notice. Once available, the updated version will have a "Revised" date and be effective. We may prominently post or directly notify you of material changes to this privacy notice. We recommend reviewing this privacy notice frequently to learn how we protect your data.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at tara@ktmexteriors.com or contact us by post at:

KTM Exteriors & Recycling, LLC

10 Hazel Drive

Hampstead, NH 03841

United States

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

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